FAQ

Frequently Asked Questions (FAQ) Section

Here we include a series of questions that are commonly asked by our customers. They cover a variety of topics including Amphibious Excavator modification, installation, operation, related after-sale service and business details etc, for further questions you may concern please feel free to contact us.

Q.The upper excavator is not produced by you. Do you have any price advantage?

A.If you want to have an amphibious excavator, usually you need to purchase the whole machine of land excavator and then modify it, the cost is high and also the original crawler belt or track will be laid aside. We have long-term relationship with various brands and model of excavator manufacture, such as Sany, XCMG, LiuGong, Doosan etc. We only need to purchase the upper structure and fit it with suitable pontoon undercarriage, save the cost of non-essential parts. And we have strategic cooperation agreement with these brands so the price we get is very competitive.

Q.I am a personal engineering contractor. The current price is still a big expense for me. Any better suggestions?

A.We can replace the original engine with a Chinese-made engine with similar performance but at a lower price.

Q.I want to modify my land excavator into amphibious, what details do I need to provide so as to get a proper quotation?

A.Please provide us the brand and model of the crawler excavator you want to modify. If it is not a standard model,please provide the weight of the excavator and measure the diameter and bolt hole spacing of the central connection(CAD design is better).

Q.The height of the modified excavator has increased a lot. Will the operating range change a lot?

A.After the modification, the original arm can meet most of construction conditions.In some special construction environments, the original boom can be replaced by an long reach boom. We can also install other dredging equipment such as cutter suction pump.

Q.I don’t have people who knows how to install the pontoon. How could I do?

A.We use the pin design to connect the pontoon components, which can be installed without professional training. We can also provide a video of the on-site installation process for reference.

Q.I don’t have driver who has driven an amphibious excavator. Should I hire a new guy?

A.The operation of an amphibious excavator is the same as the normal excavator. There’s need to hire a professional amphibious excavator operator. If there is a need, we can provide short-term operation training, or send a professional to the site to guide installation, operation, maintenance, etc.

Q.Your pontoon has no check holes, how to maintain it?

A.When maintenance is required, an opening can be cut directly in the check hole position. After the maintenance is completed, use the repair plate to seal the opening, that’s very convenient.

Q.What part is included in the one-year warranty?

A.Pontoon and Travel Motor warranty for one year or 2000 working hrs.Consumables such as chains, chain plates, wear strips, etc. are not included.

Q.How long is the lead time?

A.Normally customized pontoon requires 15 working days, besides in order to meet the unexpected needs of customers we have 10-20 tons pontoon in stock all through the year.

Q.What are the payment methods?

A.We accept TT deposit, or letter of credit(L/C). Also you can place an order directly on our Alibaba website.

Q.Could we visit your factory before purchase ? 

A.Yes of course, you’re very welcome to visit us, please contact our sales representative in advance to make an appointment, we’ll make good arrangements for you.

If you want to have an amphibious excavator, usually you need to purchase the whole machine of land excavator and then modify it, the cost is high and also the original crawler belt or track will be laid aside.

We have long-term relationship with various brands and model of excavator manufacture, such as Sany, XCMG, LiuGong, Doosan etc. We only need to purchase the upper structure and fit it with suitable pontoon undercarriage, save the cost of non-essential parts. And we have strategic cooperation agreement with these brands so the price we get is very competitive.

We can replace the original engine with a Chinese-made engine with similar performance but at a lower price.

Please provide us the brand and model of the crawler excavator you want to modify. If it is not a standard model, please provide the weight of the excavator and measure the diameter and bolt hole spacing of the central connection(CAD design is better).

After the modification, the original arm can meet most of construction conditions.
In some special construction environments, the original boom can be replaced by an long reach boom. We can also install other dredging equipment such as cutter suction pump.

We use the pin design to connect the pontoon components, which can be installed without professional training. We can also provide a video of the on-site installation process for reference.

The operation of an amphibious excavator is the same as the normal excavator. There’s need to hire a professional amphibious excavator operator. If there is a need, we can provide short-term operation training, or send a professional to the site to guide installation, operation, maintenance, etc.

When maintenance is required, an opening can be cut directly in the check hole position. After the maintenance is completed, use the repair plate to seal the opening, that’s very convenient.

Pontoon and Travel Motor warranty for one year or 2000 working hrs.
Consumables such as chains, chain plates, wear strips, etc. are not included.

Normally customized pontoon requires 15 working days, besides in order to meet the unexpected needs of customers we have 10-20 tons pontoon in stock all through the year.

We accept TT deposit, or letter of credit(L/C). Also you can place an order directly on our Alibaba website.

Yes of course, you’re very welcome to visit us, please contact our sales representative in advance to make an appointment, we’ll make good arrangements for you.